
Resolution 2: Using the Add/Remove Programs in the Control Panel, remove all VMWare products found. This attempts to re-detect your installed printers.

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The VMware OS Optimization Tool helps in preparing and optimizing Windows 10 and Windows Server 2019, Server 2016 systems for use with VMware Horizon.This is unfortunately not something that can be managed from Environment Manager and must be configured in VMware. This is caused by the Blast protocol which change the screen's resolution during the logon process.

Environment Manager does not persist screen resolution out of the box as this is a system setting rather than a user setting.To change the screen resolution before you log in to a remote desktop or application, tap the Option menu in the upper-left corner of the Horizon Client menu bar, expand the Resolution Mode section, and select one of the resolution options.The Horizon Help Desk Tool technology helps to solve problems: to Browse data on the application, its processes and use of resources in the virtual machine or the published desktop to identify applications the consuming too many resources. Changes in the VMware Horizon 7.3 components.
